Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Thank you for choosing Morinville Veterinary Clinic for your pets' veterinary needs. As we continue to adjust to the "new normal," we have implemented new protocols to keep you and our team safe.
It is still preferred that you stay in your vehicle while we bring your pet in for their appointment. However, as of Monday, July 21, 2020, we will be allowing one client to accompany their pet during their visit.
Along with wearing a face mask and using hand sanitizer, any client wishing to be present during an exam will need to record your name, phone number and email address for contact tracing purposes, in compliance with Alberta Health requirements.
Should you choose to come in with your pet, we kindly ask that you comply with the following protocols:
Our doors will remain locked. Please call us at 780.939.3133 upon your arrival.
Physical distance with staff and other clients while inside the building.
Face coverings must be worn to enter the clinic.
Use hand washing station upon entry.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
If you wish to wait in your vehicle during the appointment, when you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
OPERATING HOURS
We are OPEN with the following hours:
- Monday to Friday: 8:00 am - 9:00 pm - Saturday: 8:00 am - 6:00 pm - Sunday: 10:00 am - 5:00 pm
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Morinville Veterinary Clinic
