Blog

Last updated: December 7, 2020

Dear Clients,

Thank you for choosing Morinville Veterinary Clinic for your pets' veterinary needs. As we continue to adjust to the "new normal," we have implemented new protocols to keep you and our team safe.

SAFETY MEASURES TO KEEP EVERYONE SAFE

• Our doors will remain locked. Please call us at 780.939.3133 upon your arrival. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
• You must remain in your vehicle (or at least 6 ft. away from our doors) while we treat your pet.
• Continue the use of credit cards as the preferred payment method.
• Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
• Please call ahead to place your orders. We will call you when they are ready for pick-up.

ONLINE CONSULTATIONS ARE AVAILABLE

If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

NEW PET OWNERS

Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.

OPERATING HOURS

We are OPEN with the following hours:

- Monday to Friday: 8:00 am - 9:00 pm
- Saturday: 8:00 am - 6:00 pm
- Sunday: 10:00 am - 5:00 pm

Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

- Your dedicated team at Morinville Veterinary Clinic