We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

780.939.3133

Finding the Right Veterinarian

Finding the right veterinarian for you may be like finding a restaurant that is right for you. You can have a general feeling, but you may need to go a few times to really know. Also, the right vet may not be right for all situations.
The staff at Morinville Vet Clinic understand this. The vets at the clinic have many years of experience, and each has their own style of providing great care. When you come to our hospital, you should find a doctor that understands what is important to you. This is also reflected in the practice staff.

The right veterinarian is different for each person. You may have certain ideas about what a veterinarian is expected to do, and what things you will not accept. There should be certain “must-haves” that you should look out for.

The first on the “must-have” list is that the right veterinarian understands what your pet means to you, and reflects that in what is recommended for care. For some people, their pet is a part of their family, or even their only family, and they would provide whatever the pet needs. For others, their pet is a companion, but not the highest priority. These people would provide what they see as “reasonable”. The first group of people would feel a vet does not care about their pet if only the bare minimum is offered. The second group would feel that the vet was unrealistic if they were presented with a care plan on the level that human patients are given. Neither group is wrong; they are just not with the right veterinarian.

Next on the “must-haves” are staff and facilities. That is not difficult to find in Morinville. Our hospital is second to none. We have a well-equipped facility that is open seven days a week. If your pet needs something we do not have, our doctors can refer you to a specialist quickly.

The last “must-have” on the list is attitude. This is hard to define, except to say you know when the person relates to you. Dr High can relate to this: “Personally, I have had clients tell me I was telling them more than they wanted to know, and others say I was not explaining enough. I have been told I am too serious. I have been told I am not serious enough. What I have learned is that, as a vet, you cannot be anything but yourself. Your attitude shows through.” When choosing the right veterinarian, choose one who has an attitude that makes you feel you can get the answers you need, without feeling overloaded with information that you do not need.
After giving all these guidelines, it all comes down to this: veterinary care is a service. If you are not getting the service you expect, tell the vet and explain what you expect. You are sure to find the right vet at MVC.

Dr Kinsmen has Seen us through 4 dogs now, she is very compassionate and an excellent vet, I will only…

Melissa

Very friendly receptionist and fantastic veterinarian. Dr.Smith is incredibly friendly, professional and passionate

James King

Easily one of the best vet clinics. We bring both our pets here and the care they both receive is…

Randi-lynn Miko

The staff always show great affection for my dog. She was in for her annual shots recently.…

Kim Earles

Amazing vet and staff. My poor dog got a fish hook stuck in his mouth, took it out with no…

Terry Smith

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Disclaimer: This blog is to not meant to bad talk anyone and/or any companies out there making/and or using grain-free diets.

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Thursday, March 19, 2020:

1. We are currently operating a "closed waiting room" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 780 939 3133. We will take a history of your pet over the phone, and bring your pet into the clinic for an examination with the veterinarian. Once the examination is finished, we will call you to discuss our recommended treatment plan and then return your pet to your car.

2. We are still OPEN with the following hours: Monday to Friday 8:00 am - 9:00 pm, Saturdays 8:00 am-6:00 pm and Sundays 10:00 am-5:00 pm.

3. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone.

4. We ask that payments be made over the phone with a credit card whenever possible. However, we will still accept debit payments if needed.

5. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.

- Your dedicated team at Morinville Veterinary Clinic