Good preventive health care for your new kitten or adult cat makes a big difference in their lives. The Optimum Care program is designed to reduce the cost of pet ownership by providing routine care to reduce the risk of disease through early detection.
Enrollment Fee: Please give us a call at 780.939.3133 * Service includes Feline Leukemia vaccine
** Additional charges will apply for in heat, cryptorchids, retained deciduous teeth etc.
Questions & Answers
Optimum Care is a program of preventive health care plans specifically designed for your cats and dogs. The program takes a group of core services and offers them at a discounted rate. Plan members pay through annual or monthly payments, making budgeting for a pet’s health care needs easier and more convenient.
No. Pet insurance is designed to protect against your pet’s unexpected accidents and illnesses. Our plans provide optimal wellness healthcare for your pet, based on their lifestyle and needs. The plan allows you to spread payments over a 12 month period while providing you with excellent value, special pricing and discounts.
The enrollment fee and first monthly payment are due at the time of sign-up. You just need to read and sign a simple contract and fill out and sign a document that permits the monthly withdrawals from your bank account by debit, or charges to your credit card.
Yes. You can choose to pay for the plan in its entirety (including enrollment fee) at the time you sign up. You will be notified proactively as your plan comes up for renewal. You can continue with the existing plan or a new plan where you can elect to do a lump sum payment for the year again or go to the monthly option if you prefer.
You can change from the Basic to the Enhanced Plan any time during the year – a change from Enhanced to Basic needs to occur at the year anniversary date.
No. The plan will automatically renew on the anniversary date without an enrollment fee. We will contact you approximately 30 days prior to the plan renewal date. Plans that are renewed after 30 days of the previous plan expiring will require the enrollment fee to be applied.
Yes. Our hospital requires appointments so we can provide excellent service to all our clients and patients. For our plan members, you are more than welcome to contact us about “day-stay appointments”, where you leave your pet with us for the day or portion of the day at no additional charge.
Your second pet will receive a 50% discount off the enrollment fee. Any additional pets have no enrollment fee upon signing up for the plans.
In these circumstances, you are welcome to pay the difference between the out-of-plan costs of the services used to date, and the total monthly installments paid.
Losing a pet is very emotional. We understand this and will consider the plan paid in full, with no further payment required.
Thank you for choosing Morinville Veterinary Clinic for your pets' veterinary needs. As we continue to adjust to the "new normal," we have implemented new protocols to keep you and our team safe.
SAFETY MEASURES TO KEEP EVERYONE SAFE
We will allow 2 clients per appointment to accompany their pet into the examination room.
Face masks are required to enter the building.
Please follow proper social distancing quidelines while inside.
Continue the use of credit cards as the preferred payment method.
Clients can now enter the clinic for food and medication pickup.
Continue to offer curbside pickup of food and medication for those who do not want to enter the clinic (unless you have used our online store and are having your order delivered directly to your home). Please call us at (780) 939-3133 when you arrive. To reduce your waiting time, we recommend pre-paying over the phone by calling in advance of your arrival. This will help us expedite the pick up process. To place an order through our online store, visit our website and click on "Online Store".
Please call ahead to place your orders. We will call you when they are ready for pick-up.
ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
We are OPEN with the following hours:
- Monday to Friday: 8:00 am - 9:00 pm - Saturday: 8:00 am - 6:00 pm - Sunday: 10:00 am - 5:00 pm
Please note our hours for the following 2021 dates:
July 28: 8am-4pm (Open 4pm-9pm for food pick up only) July 29: 8am-6pm (Open 6pm-9pm for food pick up only) July 30: 8am-5pm (Open 5pm-9pm for food pick up only) Aug 01: CLOSED Aug 03: 8am-5pm (Open 5pm-9pm for food pick up only) Aug 05: 8am-6pm (Open 6pm-9pm for food pick up only) Aug 18: 8am-4pm (Open 4pm-9pm for food pick up only)
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Morinville Veterinary Clinic